Privacy Policy
Effective Date: September 2, 2026
The Massage Tree (“The Massage Tree,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, register for courses, purchase a membership, participate in our educational programs, or communicate with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.
By using the The Massage Tree website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you interact with The Massage Tree.
This may include:
Contact Information
Name
Email address
Phone number
Mailing or billing address
Other information you provide when contacting us
Account & Membership Information
If you create an account or purchase a membership, we may collect information associated with your account, including:
Name
Email address
Membership status
Course enrollment history
Membership billing information
Education Credit balance and activity
Course completion information
Course & Registration Information
When you register for an online, hands-on, or hybrid course, we may collect information necessary to process your registration and administer the course.
This may include:
Name
Contact information
Course selections
Professional or licensing information when required for a particular course
Course completion information
Continuing education documentation when applicable
Payment Information
When you purchase a course, membership, or other service, payment information may be processed through a third-party payment processor.
The Massage Tree does not intentionally store complete credit card numbers or security codes on our own systems.
Payment information is handled by the applicable payment-processing provider according to its own privacy and security practices.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through standard website technologies.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information
We may use cookies, analytics tools, pixels, or similar technologies to understand how visitors use our website and improve our services.
3. Cookies & Similar Technologies
Cookies are small data files stored on your device that can help websites remember information about your visit.
The Massage Tree may use cookies and similar technologies to:
Keep you signed in
Maintain shopping carts or course registration information
Remember preferences
Improve website functionality
Understand website traffic
Measure marketing and advertising performance
Improve the user experience
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
4. How We Use Your Information
We may use the information we collect to:
Process course and membership registrations
Process payments
Provide access to online courses and educational content
Manage memberships
Track Education Credits
Track course completion when necessary
Provide continuing education documentation when applicable
Communicate with you about purchases, courses, memberships, and account activity
Respond to questions and customer service requests
Send important administrative communications
Improve our courses, website, and services
Understand website usage and customer needs
Send promotional communications when permitted
Prevent fraud, misuse, or unauthorized activity
Maintain the security and integrity of our services
Comply with applicable legal obligations
5. Marketing Communications
If you choose to subscribe to our email list or otherwise provide permission to receive marketing communications, we may send information about:
New courses
Upcoming hands-on training
Membership opportunities
Promotions
Educational resources
Events
Other The Massage Tree offerings
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us directly.
Even if you opt out of promotional communications, we may still send necessary transactional or administrative communications related to your account, membership, course registration, purchases, or other services you have requested.
6. How We Share Information
The Massage Tree does not sell your personal information for money.
We may share information with trusted third-party service providers when necessary to operate our business and provide services to you.
These providers may include services used for:
Website hosting
Course delivery
Membership management
Payment processing
Email communication
Customer relationship management
Website analytics
Marketing and advertising
Scheduling and registration
Security and fraud prevention
These service providers generally receive only the information reasonably necessary to perform the services they provide to us.
We may also disclose information when we believe disclosure is necessary to:
Comply with applicable law
Respond to a legal process or lawful request
Protect the rights, property, or safety of The Massage Tree, our customers, or others
Investigate fraud, abuse, or security concerns
Enforce our agreements and policies
7. Third-Party Services
Our website and educational services may use third-party platforms and services.
These providers may have their own privacy policies governing information they collect or process.
Examples may include providers used for:
Payment processing
Website analytics
Email marketing
Online course delivery
Membership management
Advertising
Social media integrations
When you interact directly with a third-party service, that provider's privacy policy may also apply.
We encourage you to review the privacy policies of third-party services before providing information directly to them.
8. Educational Records
The Massage Tree may maintain records related to course participation and completion when necessary to administer courses or provide continuing education documentation.
Depending on the course, records may include:
Registration information
Attendance
Course completion
Assessment or examination results
Education credits awarded
Certificates of completion
We may retain these records for as long as reasonably necessary for administrative, business, legal, regulatory, or recordkeeping purposes.
9. Continuing Education Information
When necessary to administer a continuing education course, we may collect professional information such as a license number, professional designation, or other identifying information required for course records.
This information may be used to:
Verify course eligibility
Maintain completion records
Issue certificates
Document education credits
Meet applicable provider or regulatory requirements
We will use such information only for legitimate business, educational, administrative, or legal purposes.
10. Children's Privacy
The Massage Tree's services are intended primarily for adults and professional massage therapists, students, and other individuals seeking professional education.
We do not knowingly collect personal information from children under the age of 13 through our website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, online platform, electronic transmission, or storage system can be guaranteed to be completely secure.
You should use reasonable precautions when creating passwords, accessing your account, and submitting information online.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing requested services
Maintaining membership and course records
Processing transactions
Providing customer support
Maintaining education and completion records
Resolving disputes
Preventing fraud
Complying with legal, regulatory, tax, or accounting obligations
The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.
13. Your Privacy Choices
Depending on applicable law, you may have certain rights concerning your personal information.
These may include the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Request information about how your personal information is used or shared
Some information may need to be retained for legitimate business, legal, regulatory, security, or recordkeeping purposes.
To make a privacy-related request, contact us using the information provided below.
14. Email & Communication Preferences
You may unsubscribe from promotional email communications at any time.
To unsubscribe, use the “Unsubscribe” link included in our marketing emails.
You may also contact us directly to request removal from promotional communications.
Please note that opting out of marketing communications does not necessarily stop transactional or service-related communications.
15. Do Not Track
Some web browsers offer a “Do Not Track” setting.
Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.
16. Links to Other Websites
Our website may contain links to websites, platforms, or services operated by third parties.
The Massage Tree is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before submitting personal information.
17. Social Media
The Massage Tree may maintain social media accounts and may include social media features or links on our website.
Interactions with social media platforms are governed by the privacy policies of those platforms.
Information you voluntarily post publicly on social media may be visible to others and may not be protected by this Privacy Policy.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this page.
We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.
19. Contact Us
If you have questions about this Privacy Policy or how The Massage Tree handles personal information, please contact us.
The Massage Tree
Email: massagetreenow@gmail.com
Phone: 972-800-4162
Website: massagetreeCE.com